Assistance that knows its place
The problem
An answer about policy conditions must not precede the source article.
The assistance cannot see client files.
Search works even when drafted answers are switched off.
What Tacita does
Swiss model, Swiss host
Apertus was developed by EPFL and ETH Zurich. It runs at Infomaniak in Carouge. Your question stays in Switzerland; requests are neither retained nor used to train models.
It does not see your clients
Only excerpts from articles are sent. If your question names a client, the tool rejects it and asks you to rephrase it.
Off by default
An administrator must enable it, specifying the provider, processing country and reference of the data processing agreement. Search works without it.
It always cites its source
The article and its excerpt appear before the answer. An answer without a cited article is rejected by the database, not merely by a display rule.
An example
For a question about buying back a claim, article 19 of the Allianz conditions 04.2024, page 23, and its excerpt appear before the answer. Fictional example.
Art. 19 · Claim buyback · Allianz · General conditions 04.2024 · page 23
« The policyholder can avoid the increase in rating by reimbursing the company for all benefits paid, within thirty days of notification of the final statement. »
Common questions
- How do you check a commission statement in Switzerland?
- Why might a Swiss commission statement omit policy numbers?
- Which software should a Swiss insurance broker choose?